Frequently asked questions
Everything you need to know about Onfile.
What is Onfile?
Onfile is a vendor compliance document platform that helps teams collect, review, track, and renew COIs, W-9s, licenses, agreements, and other required vendor documents.
Who is Onfile for?
Onfile is built for property managers, contractors, facilities teams, operations teams, and businesses that manage vendor or subcontractor documents.
Do vendors need an account?
No. Vendors can upload requested documents through secure upload links.
What documents can I track?
COIs, W-9s, licenses, signed agreements, safety certifications, onboarding documents, and other required vendor documents.
Does Onfile approve documents automatically?
No. Onfile can assist with extraction and issue flagging, but users remain responsible for final review and approval.
Does Onfile replace my broker?
No. Onfile helps organize and track vendor documents. It does not replace your insurance broker, legal advisor, or risk-management professional.
Can Onfile send reminders?
Yes. Onfile can help send reminders for missing, rejected, expiring, and expired documents.
Can I export reports?
Yes. Onfile is designed to support compliance summaries, missing document reports, expiration reports, and vendor compliance packets.
Is Onfile legal or insurance advice?
No. Onfile is a software platform for document organization, tracking, and workflow support.
Can I start small?
Yes. You can begin with a small vendor list and grow into more advanced workflows.